We are strongly committed to protecting the privacy of your Personal Information. The policies below are applicable to the https://mygroceryoutlet.com website and all of its subdomains, including but not limited to https://mygroceryoutlet.myshopify.com/ (collectively, referred to as the “Website”). The Website is operated by us, Pristine Fine Foods Limited (“we” and “us”), a company with limited liability situated in and operating under the laws of Ontario, Canada.
We collect and store information that you enter into this Website or that you provide through our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number, expiration date, and survey data. Some or all of this information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, and to provide customer service. Registration may be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information. Some of this information also may be used to contact you about sales, new products, special offers, and new Website features, unless you have opted to not receive promotional communications in connection with the Website. Your Personal Information may be used by our marketing partners in an aggregate form. Note, we do not regularly contact our customers through the use of their Personal Information to share promotional information without their consent. Users of our Website need to actively indicate their willingness to regularly receive said promotional information, and may contact us at 416 259 3737 or by email (firstname.lastname@example.org) to change their preferences or withdraw their consent.
When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
From time to time we may share non-personal information with our transactional partners such as Shopify, Visa and Master Card and others. Examples of such non-personal information include the number of users who visit the Website during a specific time period or purchased a specific product through the Website. This information generally is shared in an aggregated form.
Questions regarding this statement should be directed to the Customer Service department at email@example.com or call 416-259-3737. Customer Service representatives are available to assist you Monday through Friday from 9:00am to 5:00pm EST.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the credit card information is encrypted.